Enterprise Resource Planning (ERP)

ERP or Enterprise Resource Planning when properly planned for and successfully implemented provides a uniform, central database on a common computing platform that serves to consolidate all business facets into a cohesive enterprise-wide system.  All of the core functions of an enterprise regardless of the business model will be encapsulated into the following ERP components:

Transactional Elements

  • Financials
  • Distribution
  • Human Resources
  • Product Lifecycle Management

Advanced Applications

  • Customer Relationship Management (CRM)
  • Supply Chain Management
  • Purchasing
  • Manufacturing
  • Distribution
  • Warehouse Management (WMS)

Management Portal/Dashboard

  • Decision Support System

In providing the ERP solution, Oratel Global uses the Oracle e Business suite.  This is widely used, thoroughly tested and stable.  Clients can be assured that their ERP implementation or upgrade will be smooth and reliable.

Customer Relations Management (CRM)

CRM or Customer Relations Management is another key area in any successful enterprise and Oratel Global provides the very best solution in this critical function.  All interactions a client has with customers and sales prospects can be organized and synchronized automatically with a properly implemented CRM strategy.  The extensively used, widely trusted Siebel software forms the basis of a CRM implementation or upgrade performed by Oratel Global .

Product Life Cycle Management (PLM)

PLM or Product Life Cycle Management is another cornerstone of a company’s information technology structure.  There are numerous benefits to a properly implemented PLM:

  • Reduced time to market
  • Enhanced product quality
  • Better response time in identifying sales opportunities
  • Reduced cost for prototyping
  • Reduced waste
  • Use of data for multiple projects
  • Integration of engineering workflows to reduce costs

The focus of PLM is the synchronization of business processes, people and methodology as much as it is about software and it is precisely in this area that Oracle excels with a long track record of successful implementations.  Oracle’s software of choice in this area of expertise is Siebel.

Demand Management (DM)

Oratel Center of ExcellenceDM or Demand Management is the appropriate solution to meet any client’s need to be more demand driven, to increase forecast accuracy or to converge quickly on a consensus forecast to drive their supply chain planning process.  DM assists clients in improving their management of product lifecycles, promotions and other events.  Oratel Global prefers Oracle’s Demantra Demand Management solution to enable clients to sense demand real time and shape demand for profitability.  With the Oracle solution Oratel Global allows clients to become more demand driven with higher service levels and sales, more satisfied customers and lower inventory and distribution costs.

Point of Service/Sale (POS)

Oratel Center of ExcellenceOur Oracle based Retail solution provides software that enables retailers to leverage real-time operational intelligence from the point of sale (POS) to the back office and across the enterprise.  Oracle Retail can help you develop next-generation store systems solutions designed to increase customer service and reduce total cost of ownership. 

The advantage

Java-based store system solutions help clients maximize demand by better serving customers at all points of contact. Oracle Retail Point-of-Sale is an open, scalable, Web-enabled retail system that provides key features such as best deal pricing and preferred customer discounts. It also features advanced services such as fulfillment of Web-generated orders and cross-store inventory look-up for save-the-sale capability.
At the Oratel Global Retail Centre of Excellence, prototypes are developed to suit a client’s particular needs for consistent high operating speeds, reliability, ease of use, remote supportability and the functionality it requires..

Hyperion Enterprise

Oracle’s Enterprise Performance Management stack is a proven commercial-off-the-shelf (COTS) application that improves departmental financial consolidation and reporting efficiency by streamlining the collection, consolidation and reporting of financial results in a global environment. We have the unique ability to orchestrate all the EPM building blocks (listed below) for their intended purpose which will enable you to provide a world class service to internal clients:

  • HFM: Hyperion Financial Management
  • HP: Hyperion Planning
  • HSF: Hyperion Strategic Finance
  • Essbase
  • FDM: Financial Data Quality Management

Oracle Business Intelligence Suite

Oracle Business Intelligence Suite Enterprise Edition or OBIEE is a solution used by Oratel Global .  This comprehensive suite of enterprise business intelligence (BI) products delivers a full range of capabilities, including interactive dashboards, full ad hoc queries, proactive intelligence and alerts, enterprise and financial reporting, real time predictive intelligence, disconnected analytics and more.  The products in the suite are based on proven Web service-oriented architecture that integrates with an organization’s existing information technology (IT) infrastructure for the lowest total cost of ownership (TCO).  The solution, backed by Oratel Global’s expert implementation provides complete, relevant insight to everyone in an organization and that, in turn, results in better decisions, informed actions and more efficient business process.

Convergent Billing

Convergent Billing, a solution provided by Oratel Global using the Single.eView software, includes support for multiple service types, voice, data and multimedia.  The aim of convergent billing is to create a single bill and statement for all services in the telecommunications sphere.  A client is able to control services and manage balances in real time.  This can greatly reduce revenue leakage, increase marketing flexibility and create revenue growth.  With the proper implementation of a convergent billing system Oratel Global assists the client in reducing OPEX.

Next Generation Service Fulfillment

Next Generation Service Fulfillment using Metasolv ASAP is the final product in the specialist range provided by Oratel Global.  In order to bring new services to the market in next generation time convergent service providers need a solution to originate and fulfill services, including all processes from order to network.  With Oratel Global a client can ensure it has the ability to design, deliver and assure new services at high speeds whilst maintaining the simplest possible OSS.


iSpend - A Cost Control Solution by OratelIntroduction

Oratel Global, a division of the Orcom Group is dedicated to providing turnkey Oracle based solutions, across your enterprise. Our unique ‘hands-on’ approach, coupled with in-depth business knowledge enables us to craft high quality solutions that are particularly relevant to CAPEX intensive operating models as experienced in the mining and telecommunication vertical markets.


Watch a Video explaining the iSpend Expenditure Assurance Solution
iSpend is a preconfigured module developed by Oratel Global which augments Oracle’s eBusiness Suite functionality to govern CAPEX and OPEX through a project-centric taxonomy that is aligned with client methodologies.
iSpend enables our clients to prevent over-budget expenditure and manage the entire budgeting and disbursement process over a portfolio of projects, proactively.
A key solution characteristic is the enablement of pre-determined ‘role-based’ access that empowers budget owners to allow requesters access to and management of funds, selectively.
Budget owners are further enabled through transparent self-service functionality with a single source, 360 degree, real-time view of budget performance.
iSpend creates a detailed audit trail when transferring funds between projects as well as between budget owners thereby ensuring full audit capability of all transactions managed by the solution.
iSpend provides an orchestration layer which, while leveraging the inherent ‘best of breed’ Oracle eBusiness Suite capabilities, provides a seamless, process driven solution to the user.
The solution caters for early release, bulk purchasing, long lead items and funds rollover.  iSpend offers the option of capitalizing labor, as governed by IFRS. This enhances your asset utilization and provides ultimate flexibility in expenditure management.


iSpend is an integrated end-to-end solution, encompassing the entire asset cycle of your enterprise, from plan to capitalization.
The solution offers a user-driven, automated upload interface that can be aligned with a client’s existing methodology that is data source independent.  The transition from your as is process is thus greatly accelerated.
Real-time funds checking allows clients to ensure data quality from inception and that there is never any leakage of funds between the board pack and actual operational spend. Thus your methodology, be it a business plan, investment plan or feasibility study, will be operationally executed and managed by iSpend.
iSpend gives you process control from  requisition transition to purchase order to invoice, by utilizing 3-way matching, verifying all transactions and completing the process with capitalization into your corporate book.
No business system would be complete without effective reporting capabilities.  iSpend has the benefit of flexible horizontal and vertical cube reporting from a single source of truth.  This preconfigured feature  allows a Macro overview across multiple projects, with the ability to drill down, accessing the finest detail, ensuring that users have admission to the delegated degree of information.


  • As iSpend is language independent it will be your vehicle to enforce a single unified CAPEX standard across various global operating companies, rapidly.
  • iSpend is available as a stand-alone or an integrated footprint for existing EBS customers. Our accelerated implementation methodology will enable you can “go live” within a mere 16 weeks.
  • iSpend has been proven in complex capital-intensive environments controlling more than 850 projects with at least 30 requesters operating concurrently.
  • iSpend employs best-practice development principles, reducing your total cost of ownership and maintenance, while providing sustainability of the iSpend Solution.

For the most flexible, comprehensive, integrated CAPEX and OPEX Expenditure Assurance Solution that enables your enterprise to enhance your asset utilization with fluency never experienced before, you need look no further than iSpend.

Testing Accelerators for EBS

oracle-EM11gEnterprise applications are characterized by their broad scope and complexity: a small change could result in enterprise wide failure. Oratel Global specialize in using Testing Accelerators for EBS to overcome these challenges with integrated EBS solutions for functional and automated EBS testing. The unique value proposition is that our EBS Subject Matter Experts compile, execute and maintain tailored test cases on your behalf without you having to invest in any software.

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